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Context Help

If you feel lost inside our web hosting Control Panel, the first thing you should do is press the Help button, which is visible on each page. A context menu will appear. It includes comprehensive information about all the actions that you can perform on the page in question. Each context menu shows up on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a rich library of how-to video clips demonstrating how to use our Control Panel. They're created for those of you who would like to see how things are getting done rather than just reading articles. Thus, everyone can swiftly become familiar with our hosting Control Panel by merely watching our step-by-step educational videos.

F.A.Q.

If you can't discover the solution you are looking for, check out our extensive FAQ database, which contains questions asked by actual clients and offers practical solutions. We regulary update our FAQ section with new Q&A's in an attempt to cover all the new additions and innovations related to our platform.

Ticketing System

If you still can't find the solution you need in the FAQ section either, you can touch base with our excellent team of client support engineers available 24-7-365 and ready to assist you with any question. Each support ticket you open will be responded to in less than 1 hour (the average support ticket response time is approximately 20 mins), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 192790

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com